Warranty / Quality

Cochran Glass and Door’s Quality is not just perceived, it is measurable. Name brand glass, Certified Technicians, experienced¬† installers, Workmanship Warranties, state of the art equipment and technology, and proven Customer Satisfaction are all proof that we don’t just talk about quality, we deliver quality!

Residential Installations

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Installation Work:

Installation of IG residential units is guaranteed to be installed to manufacturer’s specifications for a period of ninety (90) days from the date of installation.

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Product Warranty:

The original manufacturer’s warranty (including all restrictions and guidelines applicable to the warranty) applies to all defects in material and workmanship and provides a ten (10) year warranty against seal failure from the date of original installation. For any such seal failures during the warranty period, the original manufacturer will replace the IG unit, however, labor is not included and will be charged at the standard hourly rate. The warranties provided by Cochran Glass and Door, LLC and by the original manufacturer do not apply to any IG unit installed over 15 degrees from vertical and are offered only to the original homeowner of a single family residence and may not be transferred or assigned.

The manufacturer’s warranty is subject to a visual inspection to verify validity of claim.

Commercial Installations

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Installation Work:

Installation of IG commercial units are guaranteed to be installed to manufacturer’s specifications for a period of ninety (90) days from the date of installation.

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Product Warranty:

The original manufacturer’s warranty (including all restrictions and guidelines applicable to the warranty) applies to all defects in material and workmanship and provides a two (2) year warranty against seal failure from the date of original installation. For any such seal failures during the warranty period, the original manufacturer will replace the IG unit, however, labor is not included and will be charged at the standard hourly rate. The warranties provided by Cochran Glass and Door, LLC and by the original manufacturer do not apply to any IG unit installed over 15 degrees from vertical and may not be transferred or assigned.

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Door Closers:

Door closers are warranted for ninety (90) days from the date of installation except damage caused by vandalism, accidents, theft, acts of God, or self-inflicted damage, abuse or use beyond what is considered reasonable by the original manufacturer.

The manufacturer’s warranty is subject to a visual inspection to verify validity of claim.

* Please note that any work, improvement, alteration done by anyone other than a qualified Cochran Glass and Door, LLC technician will void Cochran Glass and Door, LLC ‘s warranty.